Shipping for AED units is
directly from the Distributors or Manufacturers. As
is not a Distributor itself, the program cannot guarantee stock
availability or shipping time. Orders for most participating AED
brands arrive in 3-30 business days depending upon Manufacturer
stock status at time of order.
program is for
the 50 United States only. US Territories, Commonwealths, etc.
may qualify under special circumstances, but no International
participation is allowed.
One year or longer
limited warranty on all products.
Product & Pricing
are subject to change and/or substitution without notice.
Devices, AEDs cannot be returned. Some accessories may be returned,
if necessary, with pre-authorization.
20% restocking fee
on all returns & cancellations; only unopened product accepted for
return; all returns must be pre-authorized. Shipping & handling paid
by customer each way. Medical Devices cannot be returned,
except under special circumstances.
If you return an
order without pre-authorization, return may be subject to refusal or
subject to redirect fee if returned to the incorrect warehouse.
be received before order is processed. Check payments may be held
for up to 8 business days before processing to assure funds.
AEDs obtained through the program may take 30 business days or longer to ship. As Class III medical devices, often the manufacturers will go on ship hold while assuring lifesaving readiness of the devices, and in order to avoid any possible updates or recalls. In general, AEDs, as medical devices, cannot be returned, but when pre-approved, returns for reasons other than defective merchandise must be approved and returned within 30 days of ship date.
Your information may be
shared with AEDGrant.com
Program Sponsors, but will not be sold or shared with other parties.
You may have your organization listed on our website or in a Press
Release if you participate in the program (application does not
denote participation, only acceptance and purchase through the
program is considered participation for these purposes)